Notice: This is a portfolio, resume, and contracting resource for Valeriy Benidze. This website does not represent ZoomInfo. For all ZoomInfo inquiries, please reach out through standard support channels.
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SKILLS & EXPERTISE
Email Marketing & Deliverability:
- Master of authentication & DNS (SPF, DMARC, DKIM, BIMI, PTR, & all record types)
- Compliance (GDPR, CASL, CAN-SPAM), HTML & CSS.
- Email platforms (POP, IMAP, Exchange, GSuite, SMTP, Webmail).
- Hetrixtools, Mailgun Send, Everest by Validity, MXToolbox.
- ESP (Mailchimp, Constant Contact, GoDaddy, Mad Mimi, Pardot, ZoomInfo)
- Template Design, Automation & Drip Campaigns, Contact Segmentation, Analytics, & Graymail strategy.
CRM:
- Dynamics, HubSpot, and Salesforce.
Data Analysis:
- Amplitude, Datadog, SendGrid, Snowflake, and Rapid7.
- SQL
Technical:
- Adobe Illustrator, Photoshop, and After Effects;
- Atlassian: Jira, Trello, Confluence
- Microsoft 365: Exchange, Outlook, Office, Teams, Sharepoint, Azure
- Ada chatbot administration
- Twilio
- TCP/IP
- SMTP (Outlook, Thunderbird)
- Webmail (GoDaddy, Roundcube, SquirrelMail, Exchange Online)
- Web Hosting (Dedicated, Shared, Cloud, VPS)
- CMS (Drupal, Joomla, WordPress)
- API
- S/FTP & SSH
- HTML & CSS
People Management:
- Expert in building and directing high-performing teams, developing workflows, and fostering collaboration.
Client Support:
- 14+ years of experience providing world-class technical services in B2B SAAS.
Other Skills:
- Product implementation, project planning, root cause analysis, sales enablement, and marketing automation.
EDUCATION
Bachelor of Arts in Digital Modeling and Design,
University of Advancing Technology (UAT), 2007-2010
General Studies,
NHTI Community College, 2005-2007
EXPERIENCE
ZoomInfo
Email Deliverability Manager III –Technical Implementations
Waltham, MA Nov 2023 – Current
Role Description: Ultimate authority on client-facing domain-based systems. Translate client marketing requirements into specific systems, applications, or process designs for extensive complex technology solutions and integrate domain-based architecture. Acts as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. Provides direction for design activities.
Previous Positions:
Team Lead, Integrations – Tier 2
Waltham, MA Dec 2022 – Nov 2023
Team Lead, Integrations
Waltham, MA Jul 2021 – Dec 2022
Integrations Support Specialist II
Waltham, MA Nov 2020 – Jul 2021
Customer Solutions Analyst
Waltham, MA Nov 2019 – Nov 2020
Current Responsibilities:
- Senior postmaster directing reactive, and proactive services for clients with deliverability concerns.
- Analyze non-delivery and SMTP reports.
- Proactively monitor client email outreach, including blacklists, spam traps and authentication alignment.
- Oversee and direct client Domain and IP Reputation Warming
- Knowledge expert for ZoomInfo’s Email sending and automation platforms.
- Enable internal contributors and clients with email deliverability best practices
- Compliance consultation, including GDPR, CAN-SPAM, and CASL.
- Join forces with product managers and engineering to develop enhancements to ZoomInfo’s product offerings.
- Author and moderator:
- ZoomInfo University’s email deliverability certification course.
- ZoomInfo’s weekly email deliverability Live Webinar.
- Administrator: OKTA, ZoomInfo Engage, Twilio, Mailgun, Validity.
Constant Contact
Engagement Specialist
Waltham, MA Apr 2018 – Jan 2019
- Educated clients in practical email template design and deliverability best practices, including GDPR, CAN-SPAM, and CASL.
- Analyzed and translated analytics for targeted marketing strategies.
GameStop
Assistant Store Manager
Waltham, MA Jan 2017 – May 2018
- Directed day-to-day operations, including customer relations, sales, inventory management, shipments, and store planogram.
- Implemented strategies to accomplish monthly metrics.
GoDaddy Inc
Sales & Support Consultant
Tempe, AZ Jun 2011 – Jan 2017
- Sold, implemented, and provided technical support for GoDaddy’s full suite of over 76 digital products and services, including domain names, email, web hosting, cloud storage, website design, and small business online marketing tools.
- Educated and supported clients with SEO & SEM best practices, and email deliverability best practices, including DNS, email marketing, HTML & template styling, CAN-SPAM, and CASL.
- Knowledge Expert and top-performing individual contributor; consistently ranking within the top 5-10% in new product sales, and customer satisfaction year-to-year.
Certifications
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